PROMPTLINK COMMUNICATIONS ANNOUNCES NEW INTEGRATED PROVISIONING SYSTEM™

Irvine, CA – May 8, 2007 - Promptlink Communications,  a provider of software applications for the management of cable broadband networks and equipment, today announced the release of its Integrated Provisioning System (IPS). IPS is targeted at small-to-medium size cable operators, and combines provisioning capabilities, customer management and network monitoring information in a single application.

Promptlink’s IPS was created to address cable operators’ needs to manage multiple business elements as a whole – provisioning, network operations, and support of the subscribers.  The result: lower operational costs, faster and more accurate response and service for the customer, plus higher quality and customer satisfaction, which leads to reduced subscriber churn. By using a single unified application, data integrity and consistency are maintained.

Promptlink’s IPS is a robust operational tool for active, dynamic provisioning of DOCSIS devices. Promptlink’s IPS application software supports common provisioning functions, such as dynamic IP address assignment using DHCP, domain name server configurations, and generation and management of CM configuration files, as well as Service and Subscriber Management. It also provides provisioning information about the various DOCSIS devices on the network. The integration of all of these elements makes the Promptlink IPS unique in its class.

The Promptlink IPS is designed for scalable, high-performance operation in the demanding cable operator environment to address their issues:

• Provisioning a large number of cable modems, especially under adverse conditions
• Managing different Classes of Service offered by the cable operators
• Providing easy access to subscriber, device, and service & provisioning information for customer support and troubleshooting
• Recovering after a system-wide power outage

Promptlink’s IPS offers features such as a comprehensive DHCP server, an integrated TFTP server and integrated TOD functions, plus support for DOCSIS 1.0, 1.1 and 2.0 devices. IPS also provides customers with a subscriber information integration kit, service creation templates, and a Web-based Graphical User Interface for easy overall administration and convenient access. These tools allow the Cable Operator to maximize resource usage and define the most effective services to maximize revenue.  IPS is part of Promptlink’s Cable Network Management Suite™ (CNMS).

The CNMS suite of products offers even more functionality, including enterprise-level network monitoring with the Cable Plant Monitoring (CPM) application. CPM integrates seamlessly with IPS to provide complete DOCSIS network management, complementing the features of IPS by adding active monitoring capabilities of all DOCSIS and non-DOCSIS network elements. CPM is currently installed throughout the world, and has been offered since 2002.

“IPS will finally give the small to medium-sized cable operators the same provisioning tools and customer information access that has been available to only large MSO’s previously,” said Dr. Foad Towfiq, president and founder of Promptlink Communications. "Promptlink now has a complete solution for these operators with the addition of IPS to our Cable Network Management Suite.”

Promptlink’s high-performance products for cable operators include Integrated Provisioning System (IPS), Cable Plant Management (CPM), an enterprise-level firmware management system - Cable Modem Upgrade (CMU) - as well as other software tools designed for full life-cycle support of the cable operations environment.

About Promptlink Communications
Promptlink Communications has been providing software and system integration solutions to the cable broadband industry since 1994. Promptlink is an innovative company with a focus on development and deployment of support tools for broadband cable service providers. Promptlink’s engineers were instrumental in Time-Warner’s initial high-speed data trials, providing products and support for the launch of these services in multiple markets.

Promptlink currently offers a cost-effective suite of software applications for management of cable broadband networks and equipment. Promptlink's unique technologies have been developed through the experience of 12 years in systems integration and network management.

Promptlink Communications is a privately held company headquartered in Irvine, California, with offices in other parts of North America, Latin America and Europe. www.promptlink.com.

Contact:
Christopher J. Boring
Promptlink Communications
E-Mail
+1.760.688.4022 x729

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