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Promptlink offers a suite of software applications that support design, deployment and on-going management of DOCSIS compatible networks. All of Promptlink’s software products are market driven, representing the needs and desires of multiple customers, while incorporating feedback and market parameters that ensure that our products meet real customer needs. Several of our software applications are a direct result of consulting engagements that focused on addressing a specific challenge related to DOCSIS and PacketCable standards and management of DOCSIS and PacketCable devices.

Monitoring and Diagnostics

Set of integrated tools for proactive cable network monitoring, diagnostics and customer support that support design, deployment and on-going management of DOCSIS compatible networks.

Testing

Industry-leading test platform that provides Cable MSO warehouses with the ultimate tool to test and verify the functionality of DOCSIS cable modems and PacketCable EMTAs.

Provisioning

Robust operational tool for use in active, dynamic provisioning of DOCSIS cable modems and PacketCable™ devices in the demanding Multiple System Operators’ (MSO) environment.

Firmware Management

DOCSIS network management tool that specifically supports dynamic, real-time upgrades to CM firmware, automates and streamlines the process of firmware maintenance.

Cable Plant Monitoring

CPM

Cable Plant Monitoring is a real-time network device monitoring and management tool for your DOCSIS network. Our Cable Plant Monitoring software handles all your DOCSIS Cable Modems, PacketCable eMTA and CMTS along with other network devices such as servers, routers, switches.
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Cable Modem Test Platform

CMTP

Industry-leading test platform provides Cable MSO warehouses with the ultimate tool to test the functionality of DOCSIS Cable Modems and Packet Cable EMTA. CMTP provides a single test environment for Cable Modems and PacketCable EMTA, now testing up to 48 Cable Modems in a single automated session. More >

Integrated Provisioning System

IPS

Integrated Provisioning System is an enterprise application that helps you operate your DOCSIS network efficiently, thereby controlling costs, while also increasing the up-time of your cable Internet resources, leading to more satisfied customers and reduced churn.
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Cable Modem Upgrade

CMU

Cable Modem Upgrade supports dynamic real-time upgrades of Cable Modem and eMTA firmware. This software allows MSO’s to easily manage hundreds of thousands, even millions, of Cable Modems by automating and streamlining the process of maintaining the operational firmware in the Cable Modems in the field. More >

 
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