Promptlink’s Cable Network Management Suite is designed to be customizable to your specific network requirements. The individual network management tools may be used singularly to provide specific network solutions, or the tools may be used in conjunction with one another to provide total network monitoring and management control.
The newest version of CNMS products has an enhanced SNMP engine and system architecture, which considerably increases CNMS efficiency and improves utilization of system resources. A set of new features and functions were added to each product, which greatly enriched the CNMS performance.
In addition, version 2.0 features a user-friendly Web Interface, presenting current and historical information of Cable Plant operations.
Cable Plant Monitoring (CPM) is an enterprise application that allows you to manage your entire network easily and efficiently. The CPM polling process gathers and displays device status, allowing you to readily see network problems, troubleshoot customer access issues, and easily deal with difficult management challenges.
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The Cable Modem Upgrade (CMU) tool specifically supports dynamic, high-speed and real-time upgrades of CM and MTA firmware. This software tool allows MSOs to easily manage hundreds of thousands, even millions, of devices by automating and streamlining the process of maintaining the operational firmware of the devices in the field.
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Promptlink’s CMD helps you operate a call center that has accurate information, eliminating customer frustration and boosting customer satisfaction. The bottom line is that our software helps you run a more profitable business. In addition, by providing this information at the point of customer contact, unnecessary truck rolls can be avoided.
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