Overview
IPS is an enterprise application that helps you operate your DOCSIS network efficiently, thereby controlling costs, while also increasing the up-time of your cable Internet resources, leading to more satisfied customers and reduced churn. The bottom line is that our software helps you run a more profitable business.
IPS is a full system solution providing the capabilities to:
- Provision a large number of cable modems, even under adverse conditions
- Manage different Classes of Service offered by the Cable Operators and Subscribers
- Provide easy access to Subscriber, Device, Service & Provisioning information for customer support and troubleshooting
- Recover after massive power outage.
Benefits
Promptlink’s IPS is designed for scalable, high performance operation in the demanding Multiple System Operators’ (MSO) environment. IPS offers MSOs the important benefits of:
- Integrated solution, provided by one vendor, creates an efficient, low-cost, easy-to-use operations model.
- Broad functionality in all areas of the operations life-cycle provides a common platform for all groups and users.
- Detailed, extensive features and functions for cable plant network management enable engineers and support staff to work more efficiently within one tool.
- Multi-user model supports Account Managers, Customer Service Representatives, Operations staff, Field Technicians and Network Engineers
- Web-based Graphical User Interfaces makes the solution accessible wherever the user is located.
Features and Functions
- Provides all provisioning services:
- A comprehensive DHCP Service
- An integrated TFTP server and integrated TOD functions
- Dynamic DNS update service
- Supports Provisioning for DOCSIS 1.0, 1.1 and 2.0 devices
- Supports Voice Provisioning for PacketCable devices
- Manages logical information associated with delivery of services, including:
- Subscriber data
- Account data
- Service data
- Facilitates management through a service creation template
- Employs Web-based Graphical User Interface for easy overall administration.
IPS Integrated with CNMS
Promptlink’s IPS becomes an even more powerful tool when used in conjunction with a Promptlink Cable Network Management System (CNMS) tool, such as Cable Plant Monitoring (CPM) or Cable Modem Diagnostics (CMD). When integrated with either CPM or CMD, the combined tools provides a single source management application for all of your:
- Subscriber Information
- Device Information
- Provisioning Information
- Web-based Graphical User Interfaces makes the solution accessible wherever the user is located.
Samples
Online Demonstration
Please
to request an online demonstration of our products.