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Network NoiseHawkAI solves the ongoing problem of pinpointing network noise in the cable network.
This problem has plagued DOCSIS HFC Networks for years, with limited tools available to find the problem area of the network. Whether it is a bad amplifier, bad tap or coupler, finding such issues usually involves many expensive hours spent driving around and searching for the damaged piece of equipment.
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CPE Testing

CPE Atlas Family
A Suite of CPE Testing Solutions for Logistics and Labs

Atlas+ NEW Atlas Atlas Mini

Cable Modem Test Platform
The Original Cable Modem Tester

Wireless Router Test Platform
Automated Wireless Router Testing

Set-Top Box Test Platform
The Ultimate Automated Set-Top Box CPE Tester

Network Management

Cable Plant Monitoring
DOCSIS and GPON Network Monitoring System

Integrated Provisioning System
A Robust Operational Tool for DOCSIS Provisioning

HFC Upstream Noise

Network NoiseHawkAI
The Only DOCSIS Upstream Noise Localization Solution

HFC Noise Lab
Lab for HFC noise Data Labeling, ingress detection, and PNM research
Technology

DOCSIS Technology

DOCSIS is considered by many as the reason why the cable industry can keep up with the rapid pace of end-users’ hunger for faster and faster Internet speeds.
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Wireless Router Technology

Wireless routers are at the heart of today’s residential and business networks. While wired connections are still common, more employees and customers than ever are using Wi-Fi on laptops, smartphones, tablets, and other devices to get work done.
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Fiber-to-the-Home (FTTH) Technology

Broadband technology is constantly evolving, as the need and desire for faster and faster speeds drive providers to offer their customers higher bandwidth.
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10G Fiber Technology

The only constant in technology is change. High-speed broadband is no exception, and the changes lead to faster and faster speeds for consumers. But these high speeds also mean higher requirements from broadband networks. One of the latest evolutions in broadband technology is 10G over fiber.
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Automated DSL Testing

DSL (Digital Subscriber Line) technology is still frequently used in many parts of the world, despite the rise of newer internet technologies like cable internet and fiber-based networks.
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Media Library
Videos10

Promptlink 2023 Innovation

Here we explore the latest innovations and breakthroughs in the Promptlink company portfolio.

Promptlink Communications' Software Solutions Save Cable Operators Time and Money

Network NoiseHawk through Cable Plant Monitoring reduces truck rolls, ladder moves, inbound calls, and service costs.

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Podcasts8

How Technology is Improving the Broadband User Experience

Chris Boring
VP, Sales and Marketing, Promptlink Communications

How to Detect Noise in Cable Communications

Foad Towfiq
CEO, Promptlink Communications

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Blog10

How Network NoiseHawkAI Is Changing Network Monitoring

Network NoiseHawkAI uses advanced algorithms, combined with Machine Learning techniques to localize upstream and downstream spectrum noise.

What is Wi-Fi 6 and Why is It Important?

Customers leasing a Wi-Fi 6 device and buying a high-speed internet subscription expect to receive these high speeds on all of their devices.

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Literature3

Testing Advanced, All-in-one Set-top Boxes

Today’s newer, IP-based set-top boxes come with a variety of challenges...

Pinpointing Network Noise

Network NoiseHawk measures an entire node in seconds and accurately pinpoints where noise is entering the network.

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Company
News

See the latest innovations from Promptlink.

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Market Segments - CPE Testing

Network operators, such as cable operators (MSOs) or Telephone companies (Telcos) have some unique goals in their Customer Premise Equipment (CPE) testing needs.

Tools

DOCSIS® 3.1 Headroom Calculator performs a headroom calculation for the Transmit Channel Set according to DOCSIS® 3.1 Physical Layer Specification [CM-SP-PHYv3.1-I20-230419].

OEMs and Operators

Promptlink Communications is proud of our clients and customer partnerships with cable operators and 3PL companies.

About Us

Learn more about Promptlink Communications, a broadband service software provider. Our California-based company offers CPE telecom solutions to OEM's worldwide.

+1 (760) 688-4022 4005 Avenida De La Plata, Oceanside, CA 92056, USA

Media Library: Video

Discover the Best of Promptlink Products in Captivating Videos

STBTP Demonstration Video

Promptlink 2023 Innovation

Here we explore the latest innovations and breakthroughs in the Promptlink company portfolio.

Learn more about Promptlink

STBTP Demonstration Video

The Promptlink Way

Doing things the Promptlink way, with the quality and reliability Promptlink is known for.

Learn more about Promptlink

Promptlink Communications' Software Solutions Save Cable Operators Time and Money

Promptlink Communications' Software Solutions Save Cable Operators Time and Money

Network NoiseHawk through Cable Plant Monitoring reduces truck rolls, ladder moves, inbound calls, and service costs.

Promptlink Communications Demonstrates the Network NoiseHawk at SCTE 2019 in New Orleans

Promptlink Communications Demonstrates the Network NoiseHawk at SCTE 2019 in New Orleans

The Network NoiseHawk is a revolutionary, software-only solution that directs cable technicians to the source of network noise on the cable plant.

Promptlink Communications Meets Customers at Cable-Tec Expo 2019 in New Orleans

Promptlink Communications Meets Customers at Cable-Tec Expo 2019 in New Orleans

Promptlink Communications representatives meet with customers and prospects at SCTE 2019 and hear how Promptlink's Network NoiseHawk and CPE Testing Platforms are helping to transform their businesses.

Promptlink SCTE Cable-Tec 2019 Tradeshow Overview

Promptlink SCTE Cable-Tec 2019 Tradeshow Overview

At SCTE Cable-Tec 2019 in New Orleans, the Promptlink team talks about and shows Network NoiseHawk, designed to precisely locate noise within a DOCSIS cable plant and testing platforms like CPE Atlas and Set-Top Box Test Platform, designed for high-volume testing of STB, DOCSIS 3.1 devices, GPON ONT, DSL, and wireless routers.

Promptlink CEO is interviewed by Advanced Television

Promptlink tell Advanced Television about their Network NoiseHawk solution and other developments in test and monitoring.

Network NoiseHawk - Hearing, Not Just Listening

Network NoiseHawk - Hearing, Not Just Listening

Network Noisehawk by Promptlink Communications is a smarter, software-only solution that allows you to pinpoint the source of network noise in your cable plant, right from your smartphone.

Learn more about Network Noisehawk

CPE ATLAS Demo Video

CPE ATLAS Demo Video

Promptlink’s CPE ATLAS is a next-generation SNMP-based tool designed to test the functionality of DOCSIS/EuroDOCSIS cable modems, wireless routers, DSL and GPON devices.

Learn more about CPE ATLAS

Promplink Communications Demonstrates Testing Solutions at Cable-Tec Expo 2019

Promplink Communications Demonstrates Testing Solutions at Cable-Tec Expo 2019

Promptlink Communications demonstrated it's testing equipment at SCTE 2019, including the CPE ATLAS, a next-generation SNMP-based tool that tests and verifies devices faster and more accurately.

STBTP Demonstration Video

STBTP Demonstration Video

Promptlink’s Set-Top Box Test Platform is a complete functional testing solution designed for the highest volume testing requirements.

Learn more about Set-Top Box Test Platform