October 10, 2023
We look forward to seeing you at the SCTE Cable-Tec 2023 in Denver
Come to our booth 439 to see the industry-disrupting Network NoiseHawkAI. NoiseHawkAI is now fully automated, finding HFC noise and Impairments for customers of all sizes. We have eliminated the need to spend hours and days trying to find the source of noise and impairments in your network.
September 19, 2022
Promptlink Network NoiseHawkAI Brings Advanced AI to Pinpointing DOCSIS Network Noise
Oceanside, Calif., September 19, 2022 — Promptlink Communications, Inc., a leading provider of software applications for the management and testing of broadband networks and equipment, today announced the release of the enhanced, automated version of their AI-based Network noise and impairment localization software tool, NoiseHawkAI. The original Network NoiseHawk brought Cable Network Operators a long-awaited way to localize the source of noise in their networks. This new enhancement to Network NoiseHawk eliminates the manual analysis step used in detecting, diagnosing, and locating HFC (Hybrid Fiber Coax) network noise. The completely revised software solution will provide prepackaged, mobile device-based reports to be used to localize and troubleshoot impairments, ingress or other noise due to various nonlinear distortions in the cable network.
October 12, 2021
CPE Atlas Provides Operators, 3PLs and Certification Labs with the Latest Technology to Test Broadband CPE
Oceanside, CA – October 12, 2021 – Promptlink Communications, Inc., a leading provider of software applications for broadband network management and customer premise equipment testing, announced today that it has launched support for Wi-Fi 6e wireless testing, as well as multi-gigabit Ethernet testing. This advancement gives customers the ability to certify the latest broadband CPE devices to the full capability of the Device Under Test (DUT). Promptlink is shipping CPE Atlas systems equipped with these upgrades today.
November 19, 2020
Promptlink Technology Chosen by Indonesia’s Cable TV and Fixed Broadband Internet Provider, Link Net’s First Media, for Expanded HFC Network Diagnostics
Promptlink Network NoiseHawk Selected to Locate Network Noise and PNM Impairments
Oceanside, CA – November 19, 2020 – Promptlink Communications, Inc., a leading provider of software applications for broadband network management and customer premise equipment testing, today announced that it has been chosen by First Media, one of the leading cable TV and fixed broadband internet providers in Indonesia operated by PT Link Net Tbk (LINK), to provide Proactive Network Maintenance (PNM) and Network Noise Localization solutions to help First Media optimize customer’s broadband experiences.
June 1, 2020
Promptlink to Assist Cable Operators to Maintain Internet Service Availability During COVID-19 Crisis
Promptlink Remote Network NoiseHawk Managed Service Add-on to be Offered to Cable Operator Customers Free for a Limited Time to Address Network Noise Issues
Oceanside, CA – June 1, 2020 – Promptlink Communications, Inc., a leading provider of software applications for the management and testing of broadband networks and equipment, today announced an initiative to assist Cable Operators to quickly locate sources of upstream noise in their network with minimal analysis during the COVID-19 crisis.
June 3, 2019
PROMPTLINK COMMUNICATIONS ANNOUNCES LAUNCH OF A NEW PATENT-PENDING SOLUTION THAT ACCURATELY PINPOINTS ELUSIVE NETWORK NOISE IN CABLE NETWORKS
PROMPTLINK NETWORK NOISEHAWK - A software-only solution that pinpoints the source of noise in HFC cable plants.
Oceanside, CA – June 3, 2019 - Promptlink Communications, a leading provider of software applications for the management and testing of broadband networks and equipment, today announced the launch of Network NoiseHawk®. Utilizing a patent-pending algorithm to analyze PNM and SNMP polling data, Network NoiseHawk accurately pinpoints network noise and easily displays it for cable operators and their technicians, allowing for quick correction to noise issues.
April 25, 2017
Next Generation Tester Supports DOCSIS 3.1 and Routers on a Single Platform
Oceanside, CA – April 25, 2017 - Promptlink Communications, a leading provider of software applications for the testing and management of broadband networks and equipment, today announced the introduction of the next generation of Customer Premise Equipment (CPE) test platforms, Cable Modem Test Platform Version 2 (CMTPv2). This product combines router and DOCSIS testing functionality and support for DOCSIS 3.1 devices at the fastest speeds ever offered in a Promptlink product.
November 30, 2015
Promptlink Communications Announces Expansion of Set-Top Box Test Platform
to Support ARRIS DAC STB Testing
Added Support Puts Set-Top Tester in Forefront of Testing Options for Telecom Operators
Oceanside, CA - November 30, 2015 - Promptlink Communications, a leading provider of software applications for the testing and management of broadband networks and equipment, today announced an expansion of its’ technology-leading Set-Top Box Test Platform (STBTP) to support the testing of Arris Digital Access Controller (DAC) enabled set top boxes.
May 20, 2014
Leaders in data, voice and wireless CPE test solutions for broadband network providers launch video testing for DVB set-top boxes
SAN DIEGO - May 20, 2014 – On June 8, Promptlink Communications Inc., a leading solutions provider to broadband network providers, today announced release of the Promptlink Set-Top Box Test Platform™ (STBTP).
Similar to other Promptlink test solutions, the STBTP product performs a complete functional test of all video and audio features of a digital set-top box, and is designed to be used by non-technical personnel.
“As a leader in Customer Premise Equipment (CPE) test solutions, Promptlink recognized the importance of adding video equipment testing to our suite of products” said Dr. Foad Towfiq, president and CEO of Promptlink Communications, a U.S.-based company with headquarters in Oceanside, Calif, in San Diego County. “We have provided an advanced analysis tool to allow our customers to manage field-returned inventory and quickly determine functional and non-functional equipment at the highest level of reliability. Along with our recent release of a wireless router testing solution, the STBTP product further expands our product offerings to the cable and telecommunications industry.”
December 15, 2013
Promptlink Communications Announces Launch of Wireless Router Test Platform With Promptlink ACS for TR069 Management
New Product Expands Product Line to Support Wireless Router Testing
Oceanside, CA - December 15, 2013 - Promptlink Communications, a leading provider of software applications for the testing and management of broadband networks and equipment, today announced the introduction of the Wireless Router Test Platform (WRTP) to support the testing of any wireless router, access point or hotspot.